Privacy Policy

Effective Date: January 4, 2025

Welcome to https://calmessenserolls.com (“Website”). This Privacy Policy explains how Alla & Andrii LTD (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information in compliance with the General Data Protection Regulation (GDPR).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Website.

1. Data Controller

Alla & Andrii LTD is the data controller responsible for your personal data.

  • Business Name: Alla & Andrii LTD
  • Address: Street 13 House 3, Canada
  • Email: testexcample@com

2. Information We Collect

We collect and process the following types of personal data:

2.1 Information You Provide

  • Contact Information: Name, email address, phone number, and address when you contact us or make a purchase.
  • Payment Information: Payment details (processed securely by third-party payment providers).
  • Account Information: Login credentials if you create an account.
  • Communication Data: Messages or inquiries sent to us.

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Pages viewed, time spent on the Website, and interactions with content.
  • Cookies: Information collected through cookies (refer to our Cookie Policy).

3. How We Use Your Information

We use your personal data for the following purposes:

  • Order Fulfillment: Processing and delivering your orders.
  • Customer Support: Responding to inquiries and providing assistance.
  • Marketing: Sending promotional emails if you have opted in.
  • Analytics: Improving our Website and user experience.
  • Legal Compliance: Fulfilling legal obligations and preventing fraud.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you subscribe to our newsletter or agree to cookies.
  • Contractual Obligation: To process and deliver your orders.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For analytics, customer support, and fraud prevention.

5. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist in operating our Website.
  • Legal Authorities: When required by law or to protect our rights.
  • Analytics Providers: Such as Google Analytics, to analyze website usage.

All third-party providers are bound by confidentiality agreements and GDPR compliance requirements.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated above:

  • Order Information: Retained for tax and legal compliance for up to 7 years.
  • Marketing Data: Retained until you opt out or withdraw consent.
  • Account Information: Retained until you delete your account.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Limit the processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to data processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent at any time for processing based on your consent.

To exercise these rights, contact us at testexcample@com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption: Securing sensitive data during transmission.
  • Access Controls: Limiting access to authorized personnel only.
  • Regular Monitoring: Monitoring systems for vulnerabilities and threats.

Despite these measures, no system is completely secure. We cannot guarantee absolute security of your data.

9. International Transfers

As we are based in Canada, your data may be transferred outside the European Economic Area (EEA). We ensure adequate protection through contracts or other safeguards as required by GDPR.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience. For more information, please review our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the effective date.

12. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, contact us:

  • Email: testexcample@com
  • Address: Street 13 House 3, Canada

Thank you for trusting CalmEssenceRolls.com with your personal data. We are committed to protecting your privacy and ensuring a safe and enjoyable experience.